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FAQ

Frequently Asked Questions

Quick answers to common questions about Darsly

How does Darsly work?

Upload your study materials (PDFs, PowerPoints, notes, images, or videos), and our AI will automatically generate flashcards, quizzes, and practice exams. You can also chat with the AI about your documents to get instant explanations.

What file formats are supported?

Darsly supports PDF, PowerPoint (PPTX) and Word documents (DOCX). You can upload multiple files at once to create comprehensive study projects.

How do credits work in the Free Trial?

The Free Trial includes 10 credits. Each AI-generated flashcard set, quiz, or exam costs 1 credit. Uploading projects costs 1-2 credits depending on the number of files. You also get 5 AI chat messages to try out our AI assistant.

Can I upgrade from Free Trial to Pro?

Yes! You can upgrade to Pro at any time from your account settings. Pro gives you unlimited access to all features with no credit limits. You can choose between monthly or yearly billing, with savings on the yearly plan.

What payment methods do you accept?

We accept all major credit cards through Stripe's secure payment processing. Your payment information is encrypted and never stored on our servers.

Can I cancel my subscription?

Yes, you can cancel your Pro subscription at any time from your account settings. You'll continue to have access to Pro features until the end of your current billing period.

Is my study data private and secure?

Absolutely. Your uploaded documents and study data are encrypted and stored securely. We never share your personal information or study materials with third parties. You can delete your data at any time.

How accurate is the AI-generated content?

Our AI is trained to extract key information accurately from your materials. However, we always recommend reviewing AI-generated content and using it as a study aid alongside your original materials. You can also edit any generated content to match your needs.

Get in Touch

Email Support

support@darsly.tech
Response Time

Email Support

Within 72 hours